Privacy Policy

Our Privacy Policy was last updated on December 23, 2024.
Effective December 23, 2024

This Privacy Policy describes procedures on how your information is collected, used, and shared when you visit or make a purchase from serasphineries.com.
The protection of your personal information is our priority. This Privacy Policy applies to www.serasphineries.com and Sera’s Phineries and governs data collection and usage. For the purposes of this Privacy Policy, all references to Sera’s Phineries include www.serasphineries.com. The Sera’s Phineries website is an ecommerce site hosted by Squarespace.

By using this website, you agree to the data collection practices described in this Privacy Policy.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our website for browsing, purchases, or returns, Sera’s Phineries collects personally identifiable information such as but not limited to:
-Email address
-First name and last name
-Shipping and Billing Address
-Phone Number
-Usage Data

Website Visitor Data

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including: information about your browser, network and device, web pages you visited prior to coming to this website, web pages you view while on this website, your IP address. To learn more about what Squarespace does with visitor data, see section 12 of their Privacy Policy.

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Visitor Data for Customers

When you buy something on this website, we collect personal information from you to fulfill your order, give you a refund, or honor the warranty of your product. We may collect information like your: billing and shipping address, details relating to your purchase (for example sizing), email address, name, and phone number. We share this information with Squarespace, our online store hosting provider so they can provide website services to us.

We do not collect personal information about you unless you voluntarily provide it to us. That being said you will be required to provide certain personal information to us when you consent to use certain services available on this Website. These may include:

-Purchasing a product, receiving a refund or honoring the warranty on your product.
-Sending us an email message
-Submitting product reviews or photos for the gallery
-Submitting your credit card or other payment information when ordering, purchasing, receiving a refund, or other services on our Website.

We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us.

Our payment processor Paypal Business will also collect payment information from you. You can read their privacy policy at: https://www.paypal.com/c2/legalhub/paypal/privacy-full?locale.x=en_C2
We do not store or collect your payment card details. That information is provided directly to our payment processor Paypal Business whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Sharing of Public Information

Product Reviews and Gallery photos are considered public information. Product Reviews and Gallery Photos help other customers make informed decisions about our product and brand.

Sharing Your Personal Information

Sera’s Phineries may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Sera’s Phineries or the Website; (b) protect and defend the rights and property of Sera’s Phineries; and/or (c) act under exigent circumstances to protect the personal safety of the users of Sera’s Phineries or the public.

Order Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that you’ve made a purchase or your order has shipped. It’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Analytics and Use of Device Information

This website collects personal data to power our site analytics, including: information about your browser, network and device, web pages you visited prior to coming to this website, and your IP address. This information may also include details about your use of this website including: clicks, internal links, pages visited, scrolling, searches, and timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including: information about your browser, network, or device, information about this site and the page you’re viewing on it, your IP address.

Use of Cookies

This Website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Cookies cannot be used to run programs or deliver viruses to your computer. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline the use of cookies, you will not be able to fully experience the services and features of this Website.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This Website uses analytics and performance cookies to view site traffic, activity, and other data.

Security of Your Personal Information

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage can be guaranteed 100% secure. While we strive to use commercially acceptable means to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed.

Your Data Rights and Choices

We believe all users of this Website should be treated equally. From time to time Sera’s Phineries sends out Newsletters hosted by Mailchimp for the purpose of providing ‘tour dates’ for in-person sales, announcements, special offers, alerts, and/or other general communication. If you would like to stop receiving these Newsletters you can unsubscribe by clicking the “unsubscribe” link they contain.
If at any point you decide you no longer want your photo in the Gallery that you submitted to us, contact Sera’s Phineries at seraphina@serasphineries.com and request a photo removal. Your privacy is important to us and a photo removal request will be honored.

Children’s Privacy

Sera’s Phineries does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to view or use this website.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

Sera’s Phineries reserves the right to update our Privacy Policy from time to time. We will let you know via a notice on our Privacy Policy page by updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your continued use of the Website and/or Services available through this Website after such modifications or updates will constitute your: (a) acknowledgement of the modified or updated Privacy Policy; and (b) agreement to abide and be bound by that Privacy Policy.

If you have any questions about this Privacy Policy, you can contact us by sending an email to:
seraphina@serasphineries.com